News

We're hiring researchers and engineers

The Foundational AI Research team at ServiceNow Research is hiring Senior Research Engineers and Scientists in Montreal. Research areas include AI agents, LLMs, reinforcement learning, time series analysis, and security. Apply here.

Presenting at ICLR 2026 in Rio de Janeiro

Our team presented multiple papers at ICLR 2026 in Rio de Janeiro, including work on multimodal models, web agents, and enterprise AI benchmarks.

AlignVLM accepted at NeurIPS 2025

Our paper “AlignVLM: Bridging Vision and Language Latent Spaces for Multimodal Understanding” has been accepted at NeurIPS 2025.

Appointed Adjunct Professor at Polytechnique Montréal

Joined Polytechnique Montréal as Adjunct Professor affiliated with MILA, co supervising doctoral students and leading research on multimodal AI tools for Indigenous language preservation.

EnterpriseOps-Gym Released

Our new benchmark for evaluating stateful agentic planning in enterprise settings is now public. 1,150 tasks across 8 domains. Paper · Code

StarVector accepted at CVPR 2025

Our paper “StarVector: Generating Scalable Vector Graphics Code from Images” has been accepted at CVPR 2025. Former intern Juan A. Rodriguez co-founded QuiverAI based on this research, raising an $8.3M seed round led by Andreessen Horowitz.

BigDocs accepted at ICLR 2025

Our paper “BigDocs: An Open Dataset for Training Multimodal Models on Document and Code Tasks” has been accepted at ICLR 2025. Paper · Code

WorkArena accepted at ICML 2024

Our paper “WorkArena: How Capable are Web Agents at Solving Common Knowledge Work Tasks?” has been accepted at ICML 2024. Paper · Code